Privacy policy
This policy explains how ENVICBLUE INTERNATIONAL LTD ("Envicblue", "we", "us") collects and uses personal information when you visit our website, contact us or work with us. We are the data controller for this information and we are committed to protecting it in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information we collect
- Information you give us — such as your name, email address, phone or WhatsApp number, company name, location and details about your project, when you use our contact form, project planner, email, phone or WhatsApp.
- Client information — details needed to deliver our services, such as billing contacts, invoices and project communications.
- Technical information — basic information such as your IP address and browser type, recorded by our hosting provider's server logs to keep the website secure and working.
2. How we use your information
- To reply to your enquiry and prepare proposals and quotes (steps before entering into a contract / legitimate interests).
- To deliver and support the services you have asked for (performance of a contract).
- To keep financial and business records (legal obligation).
- To keep our website secure and improve it (legitimate interests).
- To send you news or marketing — only where you have agreed, and you can opt out at any time (consent).
3. Who we share it with
We never sell your personal information. We only share it with trusted providers who help us run our business, including:
- Form delivery — FormSubmit, which delivers website form submissions to our email inboxes.
- Email and productivity — our email providers, used to receive and reply to messages.
- Website hosting — the company that hosts our website and its server logs.
- WhatsApp (Meta) — only if you choose to message us on WhatsApp.
- Google Fonts — our website loads fonts from Google's servers, which receive your IP address to deliver them.
- Professional advisers — such as accountants, where required.
4. International transfers
Some of our providers store data outside the UK, including in the United States. Where this happens, we rely on appropriate safeguards such as the UK International Data Transfer Agreement, adequacy regulations or equivalent protections.
5. How long we keep it
We keep enquiry details for up to 24 months unless you become a client. Client and financial records are kept for up to 6 years after our work ends, to meet legal and tax requirements. After that, information is securely deleted.
6. Your rights
You have the right to access the personal information we hold about you, ask us to correct or delete it, restrict or object to how we use it, ask for a copy in a portable format, and withdraw consent at any time. To make a request, email sales@envicblue.co.uk. We will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.
7. Keeping your information safe
We use appropriate technical and organisational measures — including secure (HTTPS) connections, access controls and trusted providers — to protect your information against loss, misuse or unauthorised access.
8. Children
Our services are aimed at businesses, and we do not knowingly collect information from children.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Cookie policy
This policy explains how the Envicblue website uses cookies and similar technologies, and how you can control them.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. Similar technologies, such as local storage, work in a comparable way. They help websites work properly and can remember your preferences.
2. How we use cookies
We keep things simple. When you first visit, a cookie banner lets you choose which cookies we may use: Accept all, Essential only, or pick individual categories under Preferences. Essential storage is always on because the site needs it to work; analytics and marketing cookies are only ever used with your consent. At present our website does not run analytics or advertising cookies — if we add them, they will only load for visitors who have agreed.
| Type | Purpose | Used on our site? |
|---|
| Strictly necessary | Essential features such as security and remembering your cookie choice (stored in your browser as envicblue-consent until you clear it). | Yes — always on |
| Analytics | Understanding how visitors use the site so we can improve it. | Only with your consent |
| Marketing | Measuring campaigns and showing relevant adverts. | Only with your consent |
3. Third-party services
- Google Fonts — fonts are loaded from Google's servers. Google receives your IP address to deliver the fonts; fonts do not set cookies on our behalf.
- WhatsApp — if you tap a WhatsApp button, you leave our website and WhatsApp's own privacy and cookie policies apply.
- FormSubmit — when you send an enquiry, your details are passed to FormSubmit to deliver them to our inbox.
4. Changing your choice
You can change or withdraw your consent at any time using the Cookie settings link at the bottom of every page. If we add new types of cookies in future, we will ask for your consent again and update this policy.
5. Managing cookies
You can block or delete cookies at any time in your browser settings. Blocking strictly necessary cookies may affect how parts of the website work. Useful guides: Chrome, Safari, Firefox, Edge.
Website terms of use
These terms apply to your use of the Envicblue website. By using the website, you agree to them. If you do not agree, please do not use the site.
1. About us
This website is operated by ENVICBLUE INTERNATIONAL LTD, a company registered in England & Wales under company number 15040316. You can contact us at sales@envicblue.co.uk or +44 7442 110312.
2. Using our website
You may use our website for lawful purposes only. You must not misuse the site, attempt to gain unauthorised access, or introduce viruses or other harmful material.
3. Intellectual property
The content, design, graphics and code of this website belong to Envicblue or our licensors. Portfolio work is shown to illustrate our services; client names, logos and trademarks remain the property of their respective owners. You may not copy or reuse our content without written permission.
4. Information on this site
We work hard to keep our website accurate and up to date, but the content is for general information only and does not form an offer. Prices, timelines and the scope of any project are confirmed in a written proposal or agreement.
5. Our services
Any project we deliver for you is governed by the proposal, quote or agreement we provide at the time, which will set out deliverables, fees, payment terms and responsibilities. Interactive tools on this site, such as the project planner and chatbot demo, are for illustration and do not create a contract.
6. Links to other websites
Our site may link to other websites, such as WhatsApp or client websites. We are not responsible for the content or privacy practices of those sites.
7. Liability
To the extent permitted by law, we are not liable for any loss arising from your use of this website or reliance on its content. Nothing in these terms limits liability that cannot be limited by law.
8. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any disputes.
9. Changes
We may update these terms from time to time. The latest version will always be available on this page.
Accessibility statement
ENVICBLUE INTERNATIONAL LTD wants everyone to be able to use our website, whatever their ability or the technology they use. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
1. What we do
- Clear, high-contrast text and a consistent layout on every page.
- Pages that work on phones, tablets and desktops, and can be zoomed up to 200%.
- Descriptive labels on buttons, links, form fields and images.
- Keyboard-friendly navigation and visible focus states.
- Reduced motion: if your device is set to reduce motion, our animations are calmed or switched off.
2. Known limitations
- Some decorative animations and portfolio images may not have full text alternatives; key information is always available as text nearby.
- Third-party services, such as WhatsApp and Google Maps, are outside our control and may have their own accessibility limitations.
3. Feedback and help
If you find a problem using our website, or need information in a different format, please contact us at sales@envicblue.co.uk or call +44 7442 110312. We aim to respond within five working days.
4. Ongoing improvements
We review our website regularly and fix accessibility issues as part of our ongoing maintenance. This statement was prepared on 5 October 2026.
